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Wednesday, Aug 19, 2009
Good Training: Key To Success
By ZN
Wednesday, Aug 19, 2009 06:14

Chances are, wherever you are working at or whatever type of team you are on, you more than likely were trained on how to do what you do. Training is an important factor in learning. It shortens the learning curve, and speeds up the process of understanding the systems.

But all training is not created equal.

People learn differently. Some people can hear something and know it. Others have to see it. Others have to feel it. If you are a visual learner, listing to a recording on how to do something is not going to help you. If you are a hands on learner, watching a training video won't really make a permanent impact on how you work.

When asked, most people do not know what type of learning best suits their style. So most people do not get the proper training they need, simply because they do not know which type of training best maximizes their time spent in a class room. Although training is a great way to ensure that people work the way you want them to, it can be an expensive investment. Sending an employee through training and not being sure that they are getting everything out of the time spent training that they possible can is a gamble.

At Sabre Software, we take the steps needed to ensure that our training is effective, both in cost and in the educational aspect, as we can possible offer. Owner Barbara Blackwell has worked in the HR and Insurance fields before she started with the GoldMine software. She knows the best way people will learn. When she started Sabre Software Design, she knew she wanted to create a training package that suits all types of students and pocketbooks.

Our GoldMine training package includes 4 levels of training:

  • Basic GoldMine Training: This class will show your team member how to successfully navigate GoldMine, schedule and complete calls, next actions and appointments, as well as create filters and groups, write letters and create emails.
  • Admin I: This class is the first of our admin series class. This class goes over how to set up users correctly with permissions, as well as the best practices that go along with setting up a user. It also covers setting up fields and views correctly, setting up word and email templates.
  • Admin II: The second installment in our admin series is all about making your data work. It will cover organizing, editing and manipulating your data. We teach on all the GoldMine tools as well as the best practices to use to keep your data safe.
  • Admin III: The last class in our admin series class. This class is 3 hours of personal coaching. You and your instructor will focus on the Advanced GoldMine features that will make the most difference for your installation. Some companies need automated processes; others want to focus on queries, reports or programming custom routines to integrate your databases. We will work with your student and decide what is the best investment of your advanced coaching session.

We also ensure that our training environment suits everyone. Our training classes never have more than 5 students per class. This ensures that each student can get the best attention from our trainers and there are fewer distractions in the room. Trainings are usually 2 hours long with an hour of questions. We feel this is the optimal time for learning. Any less and the training is not worth the money. Any longer and the students will lose attention quickly. We also provide a wide screen laptop during the training for the students to get hands on practice on our demo database. Don't take a chance with your GoldMine and let newbie's practice on your live database. They get a chance to get hands on learning without risking your critical data.

So whether your staff learns by hearing, seeing, or doing, we cover all aspects in our training. We have the staff and the equipment to ensure that your employees get the most out of the training. Check out our online training page and get more information on the training. If you are ready to purchase the training classes, click here. Once the purchase is complete, one of our trainers will contact you to schedule your next step.

As always, feel free to call our office if you want to talk to a live person about the training we offer. Our toll free phone number is 877-297-3444 and hit extension 1 to talk to our sales team.

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Wednesday, Jul 29, 2009
Pay Online Is Launched!
By BB
Wednesday, Jul 29, 2009 05:23
Sabre Software has taken one more step to make your life quick and more productive: ONLINE PAYMENTS! We now have the ability to accept tech hour payments via our new website. Just visit our Tech Hour page and click "add to cart". Then on the next page (shows you shopping cart) just enter in the amount of hours you want to purchase and hit "recalculate". This will show you total amount to be charge. Then click "checkout" and fill in the appropriate information. You will receive an email confirmation of your purchase.

Not sure how many hours you need to purchase? Contact us! We can advise you on how many hours your specific project will take. And remember: HOURS NEVER EXPIRE! So you can buy as many hours as you want. Those are your hours to use whenever you need!

So click here and purchase your technical hours today!

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Thursday, Jul 09, 2009
Solutus and Sabre Software Have Joined Forces!
By DA
Thursday, Jul 09, 2009 01:24
Solutus and Sabre Software have teamed up together to provide you with the best possible support and care for your GoldMine. Sabre is helping GoldMine users in San Diego, Phoenix, San Jose and now, Seattle.

Sabre Software has been in software design for over 15 years. They have experience with GoldMine CRM software, as well as most of the add-ons that GoldMine has to offer. They have many great tools and resources to enhance GoldMine and make it work better in your business. I will now be providing more technical assistance and business intelligence development joining with the three Sabre technicians and two trainers.

I am excited to join the Sabre Software Team to provide great services and solutions to our clients and prospects. Check back soon for more exciting news and offers from Sabre Software.

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Thursday, Jul 09, 2009
GoldMine 8.5 is released!!
By DA
Thursday, Jul 09, 2009 01:23
Spring has sprung and a new version of GoldMine has been hatched. Version 8.5 has several enhancements and features to make GoldMine even better at management your leads and providing consistent customer service.

GMPE 8.5 empowers users with information and improves user productivity with feature improvements and product additions that include:

*Universal Search: provides an easy searching mechanism into GoldMine data. With Universal Search users may quickly search for information stored in activities, emails, linked documents, notes, knowledge management, as well as other GoldMine modules.

*Preview Panes: enables a quick view into activities, emails, details and linked documents via these contact record tabs.

*Case Management: this module has been improved with capabilities that allow additional column headers to be exposed in the case list view, and enabling single case to be linked to multiple contacts. Also, history records are created for reassigned, escalated, abandoned and resolved cases, and emails messages sent when viewing a case are automatically linked to that case.

*Opportunity & Project Manager: these user interfaces have been redesigned for better usability by adopting the contact manager UI capabilities introduced in GMPE 8.0.

*Email Center: user interface has been improved, as well as, SSL connections and the IMAP protocol are supported for more security and better interoperability with other email clients.

*Activity Management: new pending RSVP folder is available in the Activity List, individual activities can be printed or copied to other applications, and the Task folder exposes the opportunity or project name so users can navigate directly to the record.

*Details Information: four additional fields have been added to the detailed information.

*Contact Search Center: users can search on both primary and additional contacts, email and website columns are exposed in the search results, and a wildcard (%) is available for matching partial names of contacts and companies.

GMPE 8.5 is more easily administered with new product enhancements such as:

*Unattended install: GoldMine administrators can enable an unattended installation of GoldMine so users don't have to intervene, thus removing version lock issues and helping free up administration time.

*Automatic Upgrades: automatically pulls upgrade versions / files to perform upgrades after GMPE 8.5 installation.

*Lookup List / Cross-Field Validations: enables a lookup list to change based on the value of another field.

*Account Management: new relationship builder includes tools for managing relationships between records.

*Business Processes: automated processes can create cases and macros have been added to the custom toolbars.

*Security and Permission Rights: additional end user security rights and system settings for extra permissions around notes, toolbar and search functions.

*Synchronization: overall performance has been improved, the 2GB size limit is removed and current GoldSync connections are queued.

*Compatibility Updates: GMPE 8.5 supports Microsoft SQL Server 2008, 32-bit & 64-bit versions of Windows Server 2008 and the 64-bit version of Windows Server 2003.

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